• We print and frame to order and therefore we do not provide refunds, returns or exchanges if you have a change of mind or if you ordered the incorrect size.
  • We take great precautions with our packaging in preparation for shipping but if your order arrives damaged or if it is not what you ordered please call me (Penny) on 0407 819 574 so we can have a quick chat about what went wrong. If you can take photos of the damage that occurred during transit of course we will rectify it pronto and either repair the frame if possible or send a replacement.